ROUNDTABLE BREAKFAST: Exploring Different Roles during the Mediation Process

ACR-GNY & CUNY Dispute Resolution Center at John Jay College present

Exploring Different Roles during the Mediation Process 

Negotiating is an art. The mediator is the shepherd of the negotiation process and employs various skills to guide, but not to decide the result. The art of knowing how to influence settlement while respecting the canon of self-determination can sometimes result in blurred lines, especially in complex matters. Ethics rules are clear in defining the mediator's role as a facilitator. Join us for a walk through the mind of a former commercial complex insurance claims veteran as she explores and explains roles and realities, not commonly known and rarely discussed.

Rebekah Ratliff

Rebekah Ratliff is a JAMS mediator, arbitrator and neutral analyst. She is a credentialed former commercial insurance claims professional with more than 25 years of experience in evaluating, negotiating and settling complex casualty claims for global insurance companies, nationwide and internationally. After leaving a career in claims, Ms. Ratliff founded Capital City Mediations, LLC, a mediation, arbitration and national consulting firm, based in Atlanta, Georgia. Seeing disparities in the treatment and advancement of women and other diverse professionals, she founded CCM Consulting Associates, LLC, an executive level DEI training and consulting firm. Ms. Ratliff is a nationally sought-after presenter and panelist in the insurance and legal industries and commands audiences from all over the world. Ms. Ratliff is a bestselling author and she is an adjunct professor at Howard University School of Law, teaching insurance curriculum that she designed.

Ms. Ratliff is a proud member of the American Bar Association, serving on the Dispute Resolution Section’s Council. She is the 1st Vice Chair of the ADR Section for the National Bar Association. Ms. Ratliff is the recipient of various prestigious awards to include Business Insurance 2021 Women to Watch, Insurance Business America’s Elite Women, and a 7th U.S. District (IL) Congressional Award, for her work in alternative dispute resolution. Ms. Ratliff is a native of Chicago, IL, and graduate of the University of Illinois at Urbana, holding a degree in Psychology. She is based in Atlanta, GA and offers dispute resolution services worldwide.

IMPORTANT NOTE: The Roundtable Breakfasts are virtual meetings on Zoom. The link will change each month and will be distributed to all registrants the day before and the morning of the event. All listed times for ACR-GNY events are for Eastern Time. 8:00 am – 8:30 am | Join call to network with attendees 8:30 am – 10:00 am | Presentation and Discussion About the Roundtable Breakfasts The Roundtable Breakfasts are organized by ACR-GNY and the CUNY Dispute Resolution Center at John Jay College. They take place the first Thursday of the month and are ongoing since 2001. This program is supported by ACR-GNY's 365 Sponsor: