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NYC-DR Roundtable Breakfast
Work conflict is risky, and managing conflicts up and down the chain of command at work can be particularly treacherous as power differences complicate conflicts and constrain response options. Organizations are rife with stories of executives and managers who abuse their power, employees who overstep their authority, and the resulting conflicts that get stuck in downward spirals. Columbia University Professor Peter T. Coleman will explain why these pitfalls are so common and what to do to avoid them and to take full advantage of the energy and potential for change that accompanies them. His new book, Making Conflict Work, offers seven new strategies and dozens of tactics for increasing your Conflict Intelligence and finding greater success and satisfaction at work.
Dr. Peter T. Coleman holds a Ph.D. in Social/Organizational Psychology from Columbia University. He is Professor of Psychology and Education at Columbia University where he holds a joint-appointment at Teachers College and The Earth Institute and teaches courses in Conflict Resolution, Social Psychology, and Social Science Research. Dr. Coleman is Director of the (ICCCR) at Teachers College, Columbia University, Chair of Columbia University’s (AC4), and a research affiliate of theInternational Center for Complexity and Conflict at The Warsaw School for Social Psychology in Warsaw, Poland.
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