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  • ROUNDTABLE BREAKFAST: Process Design: Reflections on Mediation Infrastructure

ROUNDTABLE BREAKFAST: Process Design: Reflections on Mediation Infrastructure

  • Thursday, November 02, 2023
  • 8:00 AM - 10:00 AM


  • The event is free and open to anyone interested in the topic. Please register in order to attend.

Registration is closed

ACR-GNY & CUNY Dispute Resolution Center at John Jay College present

Process Design: Reflections on Mediation Infrastructure

Process design is the strategic infrastructure that enables large, diverse groups to resolve complex conflict. In public policy mediation, the numerous interrelated moving parts of parties, issues, power relations, history, dynamics, and constraints create configurations that require uniquely tailored process designs.

Our discussion will consider the basic building blocks of process design as a means for reflecting on mediation processes generally and across contexts.

Susan Podziba

Photo of Susan Podziba

Susan Podziba, Principal at Podziba Policy Mediation, has served as a public policy mediator for more than 30 years. Most of her projects include working with senior leadership of governments, representative stakeholders, civil society, and the general public. Her clients have included the United States Departments of Commerce, Defense, Education, Labor, Health and Human Services, Housing and Urban Development, Interior, and Transportation, U.S. Environmental Protection Agency, U.S. Senate, U.S. Institute for Peace, United Nations, The World Bank, British Council, and Negotiation Strategies Institute of Jerusalem. She is listed on the United Nations Mediation Roster, has served as a Fulbright Senior Specialist in Peace and Conflict Resolution, and is recipient of a National Partnership for Reinventing Government Award.

Ms. Podziba is author of Civic Fusion: Mediating Polarized Public Disputes and Our City: From Corruption to Participatory Democracy as well as numerous book chapters and journal articles. She has taught graduate seminars at Massachusetts Institute of Technology, senior executive courses at the Program on Negotiation at Harvard Law School and the recently launched The Program: Process Design for Complexity.


The Roundtable Breakfasts are virtual meetings on Zoom. The link will change each month and will be distributed to all registrants the day before and the morning of the event. All listed times for ACR-GNY events are for Eastern Time.

8:00 am – 8:30 am | Join call to network with attendees

8:30 am – 10:00 am | Presentation and Discussion

About the Roundtable Breakfasts

The Roundtable Breakfasts are organized by ACR-GNY and the CUNY Dispute Resolution Center at John Jay College. They take place the first Thursday of the month and are ongoing since 2001.

Association for Conflict Resolution - Greater New York Chapter


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