The Association for Conflict Resolution of Greater New York fulfills part of its mission through regular programs relevant to the field. See below for upcoming programs.

Upcoming events open for Registration

    • Thursday, September 05, 2019
    • 8:00 AM - 10:00 AM
    • John Jay College: 899 Tenth Avenue, Room L61, Manhattan


    ACR-GNY CUNY Dispute Resolution Center at John Jay College present:



    Should You Choose the Process Expert or the Subject Matter Specialist?

    Where and How Does It Matter?    




    Whether the ADR practitioner, particularly a mediator, must be a subject matter expert continues to be the subject of ongoing debate among neutrals and the users of ADR services.  In many contexts, the answer may well be “Yes”.


    For example, providing healthcare is a complex process in a highly regulated industry, in which large and even small mistakes can have life-changing and even life-ending impacts.  Because of the complexity and the gravity associated with its mission and goals, healthcare is fraught with disputes, the resolution of which can have life-or-death consequences.  In this environment, it is generally accepted that ADR, with its efficiency, cost effectiveness and underlying opportunity for non-judicial, party-centric and creative resolutions, is the better path for resolving healthcare disputes. The question is often whether the mediator needs medical or health system expertise to navigate the underlying issues and the particular dispute in order to assist the parties in resolving their differences.


    In another context, labor/management relationships are personal and commercial, often highly regulated by many levels of government, and “governed” by corporate policy, culture and personalities.  How important is knowledge of labor and employment law and experience with industry practices, in order for a mediator or other conflict professional to help resolve these disputes?


    In this presentation, Joan Hogarth, Susan Salazar, Heidi Ali and Breakfast attendees will examine the broader question: Is subject matter expertise more or less important than ADR process skills when resolving disputes?  The speakers will provide point-counterpoint, while maintaining the high road of neutrality.  To make their respective cases, they will be relying on examples in healthcare and the labor and employment environments.  The discussion will be open to the attendees for their points and counterpoints.


    Join us in sharing your ADR experiences and perspectives on process skills vs. subject matter expertise.

    JOAN HOGARTH, Esq. is an independent mediator, arbitrator and attorney whose practice focuses on healthcare and healthcare-related issues.  She regularly serves as guardian ad litem in Surrogate’s Courts and in guardianship cases related to elderly, mentally challenged or disabled persons where her mediation skills have served her well.  She has been a neutral in over 400 disputes related to healthcare (contracts, claims), sexual harassment, employment discrimination of various types, securities, insurance claims, and consumer disputes. Joan is the current co-chair of the Healthcare Committee of New York State Bar's Dispute Resolution Section and has had many leadership positions on other Bar Associations. She serves on a number of ADR panels including that of the American Health Lawyers (AHLA).

    She is the author of articles covering healthcare, arbitration and mediation for such publications as the Federal Bar, American Bar Association, and New York State Bar’s Health Law Section; and has presented on healthcare subject matter and the use of ADR in healthcare.  Joan is a graduate of Long Island University – Brooklyn Campus and the George Washington University Law School.


    SUSAN SALAZAR  is a partner of Raff & Becker, LLP.  She has practiced in the field of labor and employment law representing employers and employees since 1999.  Ms. Salazar is an active member of the New York mediation community mediating wage and hour, employment discrimination, breach of contract and other cases for the federal court in the Southern District of New York. She has also served as a mediator for the New York Peace Institute in New York City Civil Court. 

    Susan was formerly an adjunct professor at CUNY Law School, and coached students in both Brooklyn Law School's and CUNY Law School's mediation clinics.  From 2015 to 2018, she served on the United States District Court Southern District of New York Mediator Advisory Committee. 

    HIJIRA “Heidi” ALI, MLER, is known for her collaborative skills and proven abilities in problem solving as an Employee/Labor Relations Manager at NYU Langone Health.  Her prior experience also includes her role teaching future leaders as an Adjunct Professor at John Jay College of Criminal Justice, teaching Human Resource Management, lecturing at Rutgers University teaching Labor and Employment Relations and mediating pro bono at the U.S. Equal Employment Opportunity Commission (EEOC), mediating a variety of employment discrimination disputes.























Past events

Sunday, August 18, 2019 ACR-GNY Summer Social
Thursday, August 01, 2019 ROUNDTABLE BREAKFAST: When Privilege, Race and Culture Converge: Conflict with "Allies" in the Workplace
Thursday, July 11, 2019 ROUNDTABLE BREAKFAST:Expanding NY State Courts' ADR Initiative: A Roundtable Discussion
Thursday, June 06, 2019 ROUNDTABLE BREAKFAST:RESPECT MATTERS: How Procedural Fairness Can Improve Client Engagement and Public Trust
Tuesday, June 04, 2019 ACR-GNY Annual Conference 2019
Thursday, May 02, 2019 ROUNDTABLE BREAKFAST: Slavery's Descendants: Shared Legacies of Race and Reconciliation
Thursday, April 04, 2019 (copy) ROUNDTABLE BREAKFAST: Adaptive Mediation: Navigating Conflict Dynamics and Derailers
Thursday, April 04, 2019 ROUNDTABLE BREAKFAST: Adaptive Mediation: Navigating Conflict Dynamics and Derailers
Thursday, February 07, 2019 ROUNDTABLE BREAKFAST: The Intersectionality of Leadership and Conflict: Embracing 3.0 Best Practices with a Refined Playbook
Tuesday, January 15, 2019 ACR-GNY Annual Meeting & Elections
Thursday, January 03, 2019 ROUNDTABLE BREAKFAST: Restorative Practices in the Schools: What are We Restoring?
Thursday, December 06, 2018 ROUNDTABLE BREAKFAST: Bandaging Wounds: Mediation as a Tool for Healing
Wednesday, December 05, 2018 ACR-GNY Holiday Party 2018
Thursday, November 01, 2018 ROUNDTABLE BREAKFAST: Repairing Relationships, Strengthening City Government: Dispute Resolution in NYC Government
Thursday, October 04, 2018 ROUNDTABLE BREAKFAST: Dispute Resolution for Blockchain and Smart Contracts
Thursday, September 06, 2018 ROUNDTABLE BREAKFAST: Towards Reconciliation in the West Bank Using Photography
Thursday, August 02, 2018 ROUNDTABLE BREAKFAST: Roots of Diversity in the ADR Field
Thursday, June 07, 2018 ROOM CHANGE! Microaggressions: Applications to Mediation
Tuesday, June 05, 2018 ACR-GNY Annual Conference 2018
Thursday, May 03, 2018 Workplace Gender Dynamics
Thursday, April 05, 2018 Dissonance in Mediation
Thursday, March 01, 2018 THE BIGGER TABLE: Mediating and Facilitating Multi-Party Disputes
Thursday, January 25, 2018 Transform Conflict with Neuro-Linguistic Programming (NLP)
Thursday, December 07, 2017 ROUNDTABLE BREAKFAST: Rikers Island Training: Think Like a Mediator
Wednesday, December 06, 2017 ACR-GNY Annual Meeting/Holiday Party/Board Elections
Thursday, November 02, 2017 ROUNDTABLE BREAKFAST: Facilitating Difficult Conversations about Race and Racism
Thursday, October 05, 2017 ROUNDTABLE BREAKFAST: Fairness and Bias: Mitigating Implicit Bias in Mediation
Thursday, September 07, 2017 ROUNDTABLE BREAKFAST: Negotiating Past Stereotypes
Thursday, August 03, 2017 ROUNDTABLE BREAKFAST: Providing ADR Services to FEMA'S Disaster Employees
Thursday, July 06, 2017 ROUNDTABLE BREAKFAST:Internet Marketing for Word-of-Mouth Referrals
Thursday, June 15, 2017 ACR-GNY Annual Conference 2017
Thursday, June 01, 2017 ROUNDTABLE BREAKFAST: Rainbow in the Cloud: Revealing the Invisible through a Relational Orientation to Conflict
Monday, May 08, 2017 The Forgiveness Project: a Conversation
Thursday, March 02, 2017 MEDIATION SANS VALUES: Mediation in Autocratic and Feudal Cultures
Thursday, February 02, 2017 PEACEMAKING IN THE COMMUNITY
Tuesday, January 31, 2017 Conference Planning Meeting
Tuesday, December 06, 2016 ACR-GNY Holiday Party and Annual Meeting 2016
Thursday, December 01, 2016 MEDIATION ON THE BEAT: Embedding Mediation Skills in the NYPD
Thursday, November 03, 2016 Roundtable Talk with UN Assistant Secretary General Barkat
Tuesday, October 18, 2016 “Accountability” in Restorative Justice: What Does it Mean?
Thursday, October 06, 2016 MEDIATING IN INDIA
Thursday, September 08, 2016 Arbitration and Mediator Ethics: What you have a right to do and what is right to do.
Thursday, August 04, 2016 Violence Prevention Project: A Behavioral and Cognitive Viewpoint
Thursday, June 16, 2016 ACR-GNY Annual Conference 2016
Thursday, June 02, 2016 NYC Muslim Communities: Building Civic Engagement and Restoring Trust in Government
Wednesday, May 25, 2016 How Mediators Can Use Their Skills to Help Family-Owned Businesses
Thursday, May 05, 2016 ISRAEL:ENVIRONMENT, SUSTAINABILITY AND PEACE: A Land of Milk and Honey?
Thursday, April 07, 2016 WORDS CAN BE WINDOWS OR WALLS
Wednesday, April 06, 2016 Helping Clients Forgive: The Ultimate Tool of Conflict Resolution
Tuesday, March 22, 2016 Mediation: It's All in the Timing
Thursday, January 07, 2016 ADR'S ROLE IN FIGHTING OPPRESSION
Thursday, December 03, 2015 Race Matters in Alternative Dispute Resolution and Transformative Practices
Thursday, November 05, 2015 Facilitation of the New York City Stop and Frisk Joint Remedial Process: Progress and Dialogue
Thursday, October 01, 2015 Unbearable Lightness of European Mediation: From old Greek Legends to Winnie-the-Pooh
Thursday, September 10, 2015 Roundtable Breakfast - Building Rapport, Building Peace
Thursday, August 06, 2015 Mindfulness Stress Reduction and Heartmath for Conflict Resolvers
Thursday, July 09, 2015 Roundtable Breakfast - The Use of Consensus Building Processes in Public Policy Disputes
Thursday, June 18, 2015 ACR-GNY Annual Conference 2015
Thursday, June 04, 2015 Roundtable Breakfast (Rescheduled) -The Master Practitioner and Leonardo Da Vinci Meta-Cognition, Creativity and Neuroscience
Thursday, May 07, 2015 Roundtable Breakfast - Community Engagement: Urban Complexities, Race and Police Community Relations,
Thursday, April 09, 2015 ACR-GNY Annual Meeting with Special Presentation by Kay Pranis - Co-sponsored by John Jay College of Criminal Justice
Thursday, April 02, 2015 Roundtable Breakfast - Mediating Gentrification: Creating Unity out of Divisiveness in one Community
Thursday, February 05, 2015 Roundtable Breakfast - Dismantling Religious Violence through Peacemakers
Thursday, January 15, 2015 Roundtable Breakfast -NYPD Hostage Negotiations
Monday, December 15, 2014 ACR-GNY Holiday Party
Thursday, December 04, 2014 Roundtable Breakfast - Debunking ADR Myths
Thursday, November 06, 2014 Roundtable Breakfast - A Conversation with Wendy Kamenshine, Ombudsman forConsumer Financial Protection Bureau
Tuesday, October 28, 2014 From Volunteer to Career: How to use your volunteer mediation experience to build a career in ADR
Friday, October 10, 2014 International Arbitration Institute
Thursday, October 02, 2014 Roundtable Breakfast -Making Conflict Work: Harnessing the Power of Disagreement
Thursday, September 04, 2014 Roundtable Breakfast -Restoration, Reconciliation and Healing: Is There Room for Them in America's Criminal Justice System?
Thursday, August 07, 2014 Roundtable Breakfast -Transforming Conflict from Within: Learning to Lead with Wisdom
Thursday, July 10, 2014 Roundtable Breakfast -Environmental Collaboration and Conflict Resolution
Thursday, June 19, 2014 ACR-GNY Annual Conference 2014
Thursday, June 05, 2014 Roundtable Breakfast -Innovative Community-Based Responses to Conflict
Tuesday, May 06, 2014 ACR-GNY Annual Meeting with Special Presentation by Jeffrey Zaino, VP of the AAA
Thursday, May 01, 2014 Roundtable Breakfast - Stories Mediators Tell
Thursday, April 03, 2014 Roundtable Breakfast - Disaster Mediation: Storm Sandy Insurance Claim Dispute Resolution Mediation
Thursday, March 06, 2014 Roundtable Breakfast -
Tuesday, February 25, 2014 Cross Cultural Issues in International Mediation
Thursday, February 06, 2014 Roundtable Breakfast -Dealing with Differences
Thursday, January 09, 2014 Roundtable Breakfast - Compassionate Communication
Wednesday, December 11, 2013 Holiday Cocktail & Networking Party for Members
Thursday, December 05, 2013 Roundtable Breakfast - Urban Peacemaking: The Red Hook Community Justice Experience in Brooklyn
Thursday, November 07, 2013 Roundtable Breakfast - Envisioning Alternatives through Peacebuilding and the Arts
Monday, October 21, 2013 ACR-GNY Conference Planning Committee Meeting
Thursday, October 03, 2013 Roundtable Breakfast - Loosening Our Attachment to Possessions
Thursday, September 12, 2013 Roundtable Breakfast - Collaborative Agreements in Police-Community Conflicts
Thursday, August 01, 2013 Roundtable Breakfast - Creating Collaboration in the Work Place
Thursday, July 11, 2013 Roundtable Breakfast - Death, Dying and Conflict Resolution
Thursday, June 20, 2013 ACR-GNY Annual Conference 2013
Thursday, June 06, 2013 Roundtable Breakfast - Peacemaking After Deadly Conflict
Thursday, May 16, 2013 Hands-on Blogging Workshop
Thursday, May 02, 2013 Roundtable Breakfast - Mediator Ethics: 'no view from nowhere'?
Thursday, April 25, 2013 ACR-GNY Annual Meeting with Special Presentation
Thursday, April 04, 2013 Roundtable Breakfast - IDENTIFYING GOOD AND BAD MEDIATION PRACTICE
Thursday, March 07, 2013 Roundtable Breakfast - RESPONDING TO THE MEDIA WHEN CONFIDENTIALITY IS AT STAKE
Thursday, February 21, 2013 Join ACR-GNY's Youth & Diversity Committee at Columbia's Annual Conflict Resolution Internship Fair
Thursday, February 07, 2013 Roundtable Breakfast - UNDERSTANDING-BASED MODEL OF MEDIATION
Sunday, February 03, 2013 Bringing the NYC Dispute Resolution community together in the aftermath of the Newtown Tragedy: An Open Space Forum
Tuesday, January 22, 2013 Class Arbitration
Thursday, January 03, 2013 Roundtable Breakfast - OPERATION RESPECT
Wednesday, December 12, 2012 Holiday Cocktail & Networking Party for Members
Thursday, December 06, 2012 Roundtable Breakfast - THE TRANSFORMING CONFLICT LAB
Thursday, October 18, 2012 Youth and the Criminal Justice System
Wednesday, October 17, 2012 Mediation Settlement Day
Thursday, October 04, 2012 Roundtable Breakfast - WHAT SHAMAN CAN TEACH US ABOUT MEDIATING
Thursday, September 06, 2012 Roundtable Breakfast - Lessons Learned in Construction Conflict Resolution: Their Application in the Broader ADR Field
Thursday, August 02, 2012 Roundtable Breakfast - Mediation When Mental Illness Is a Factor
Thursday, July 05, 2012 Roundtable Breakfast - Turkey: Failed in VOM; Headed for Paradise in Civil Mediation?
Thursday, June 21, 2012 ACR-GNY Annual Conference 2012
Thursday, June 07, 2012 Roundtable Breakfast - BURUNDI: Healing and Rebuilding Our Communities
Thursday, May 03, 2012 Roundtable Breakfast - Using Theater to Transform Conflict and Create Social Change
Wednesday, May 02, 2012 ACR-GNY Annual Meeting with Special Presentation
Thursday, April 05, 2012 Roundtable Breakfast - KAVI: KINGS AGAINST VIOLENCE INITIATIVE
Thursday, March 01, 2012 Roundtable Breakfast - HOW DOES IT FEEL TO BE A PROBLEM?
Wednesday, February 29, 2012 Nuts & Bolts of Building a Practice in Arbitration, as an Ombuds, in Elder Mediation & with Youth
Thursday, January 05, 2012 Roundtable Breakfast - MEDIATORS BEYOND BORDERS INTERNATIONAL
Thursday, December 08, 2011 Holiday Cocktail & Networking Party for Members
Thursday, December 01, 2011 Roundtable Breakfast - OCCUPY WALL STREET and the DISPUTE RESOLUTION COMMUNITY
Thursday, November 03, 2011 Roundtable Breakfast - TRIBAL CONFLICT AND MASTERY
Thursday, October 06, 2011 Roundtable Breakfast - AMEENA MATTHEWS from The Interrupters
Thursday, September 08, 2011 Roundtable Breakfast - CHANGE IN PROGRAM
Thursday, August 04, 2011 Roundtable Breakfast - Mediation through the Eyes of New York Litigators
Thursday, July 07, 2011 Roundtable Breakfast - How Our Values Shape Our Practice
Thursday, June 23, 2011 ACR-GNY Annual Conference
Thursday, June 02, 2011 Roundtable Breakfast - The Five Percent
Wednesday, May 18, 2011 ACR-GNY Annual Meeting with Special Presentation
Thursday, May 05, 2011 Roundtable Breakfast - Strategic Drafting of Mediation Forms
Monday, April 11, 2011 Member Monday Presentation: "The Art of Perception"
Friday, April 08, 2011 ACR-GNY and Safe Horizon Mediation Program Screening: "Fairly Legal": Fair to Mediation?
Thursday, April 07, 2011 Roundtable Breakfast - Effective Ways to Deal with Stress
Thursday, April 07, 2011 Roundtable Breakfast - Top Ten Challenges for a Corporate Ombudsman
Monday, March 21, 2011 Member Monday: Members-Only Cocktails & Networking Party
Thursday, March 03, 2011 Roundtable Breakfast - Anger Management and Mediation
Monday, February 28, 2011 Med-Arb Is Here to Stay: Why Not Learn About It?
Thursday, February 03, 2011 Roundtable Breakfast - TOWARDS A MORE PERFECT UNION
Thursday, January 20, 2011 Increasing Public Awareness of Mediation
Thursday, January 06, 2011 Roundtable Breakfast - Conflict Resolution within a Chaotic Reality
Thursday, December 02, 2010 Roundtable Breakfast - Understanding and Addressing Humiliation
Thursday, November 04, 2010 Roundtable Breakfast - The Colors of War
Thursday, October 14, 2010 Fall Networking & Noshing
Thursday, October 07, 2010 Roundtable Breakfast - What Can We Do, in a Polarized World, to Restore Civil Dialogue?
Thursday, September 02, 2010 Roundtable Breakfast - Using Spiritual Intelligence (SQ) as a Tool in Mediation
Thursday, August 05, 2010 Roundtable Breakfast - How to Succeed in Your Mediation Practice
Thursday, July 01, 2010 Roundtable Breakfast - Mediation Potential in Racially Charged Police Community Relations
Thursday, June 24, 2010 ACR-GNY Annual Conference
Thursday, June 03, 2010 Roundtable Breakfast - Interfaith Initiative: Community of Living Traditions
Thursday, May 06, 2010 Roundtable Breakfast - SEEDS OF PEACE
Wednesday, April 21, 2010 ACR-GNY Annual Meeting with Special Presentation
Thursday, April 01, 2010 Roundtable Breakfast - ADR in the Ismaili Muslim Community
Tuesday, March 16, 2010 Emerging Role of the Corporate, Organizational & Transnational* Ombuds
Thursday, March 04, 2010 Roundtable Breakfast - Mediating With People with Disabilities
Thursday, February 04, 2010 Roundtable Breakfast - Alternatives to Violence Project
Thursday, January 07, 2010 Roundtable Breakfast - Conflict Resolution Programs in Schools
Tuesday, December 08, 2009 Roundtable Breakfast - The Importance of Forgiveness in our Individual and Collective Lives
Thursday, November 05, 2009 Roundtable Breakfast - A Roadmap for Mediation in Turkey
Powered by Wild Apricot Membership Software