ASSOCIATION FOR CONFLICT RESOLUTION OF GREATER NY

PRESENTS

EMERGING ROLE OF THE CORPORATE, ORGANIZATIONAL & TRANSNATIONAL* OMBUDS

JOIN OUR EXPERTS FOR A TOPICAL EXAMINATION OF CRITICAL ISSUES FACING THE OMBUDS IN A STRUGGLING NATIONAL AND WORLD ECONOMY, WITH JOB INSECURITY, EMPLOYEE UNREST AND CHANGING CORPORATE & ORGANIZATIONAL PHILOSOPHIES

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MARSHA L. WAGNER

Columbia University Ombuds Officer

Ms. Wagner has been Columbia University ombuds officer since 1991, when the Ombuds Office was first established. Experienced in mediation, she has led many training workshops on conflict resolution and she has designed national professional development programs for organizational ombuds. She served three terms on the Board of Directors of The Ombudsman Association, 1993–99 and 2004–05, and one year on the Board of Directors of the International Ombudsman Association (IOA), 2005–06. She serves as President for the Board of Certification for Certified Organizational Ombudsman Practitioners (CO-OPSM ). Marsha's Ph.D. is in the field of Chinese and comparative literature; she was previously affiliated with Columbia University as assistant and associate professor of Chinese literature and director of the C. V. Starr East Asian Library.

JANIS SCHONAUER

Corporate Ombudsman, AllianceBernstein L.P.

Prior to AllianceBernstein, Ms. Schonauer was Ombudsman at the University of California, Irvine, where she helped establish the  Campus Mediation Program, and Caltech, where she worked to resolve problems and develop programs to better serve the needs of the faculty, staff and students.  During that time she served as the President of the University and College Ombuds Association (UCOA). Ms. Schonauer teaches classes on listening skills and conflict resolution. She served as President of the International Ombudsman Association in 2006 and 2007.  Janis has a BA in Psychology from Michigan State University and a Masters in Public Administration from California State University, Fullerton and is a Certified Master Gardner.

JOHNSTON S. BARKAT*

Assistant Secretary-General, United Nations Ombudsman & Mediation Services

Mr. Barkat, through his office, has accepted ACRGNY’s invitation and is scheduled to participate on the panel.

*However, PLEASE NOTE THE FOLLOWING: We have been informed that “the first quarter of the year is a period when the various UN committees resume their working sessions and …[Mr. Barkat] could easily be called to address, at any given time, one of these sessions.” His office has pledged to keep ACRGNY promptly informed if such is the case.

To Register:  http://acrgny.wildapricot.org/ViewEvent.ashx?eventId=133192
or call ACR-GNY:  646-450-3740