Deborah Masucci
Deborah is Vice President in the Office of Dispute Resolution in Litigation Management which is part of Chartis Global Shared Services Division where she is responsible for the strategic use of alternative dispute resolution (ADR) and increasing the alternative methods of appropriate dispute resolution used within the Claims Organization.
In June 2005, the AIG Companies was honored by Dispute Resolution Services with the Corporate Achievement Award for establishment of the Office of Dispute Resolution.
Deborah is an expert in the subject of ADR with over thirty years experience in promoting and effectively using ADR as an educator, corporate user, ADR Provider, and administrator.
Deborah delivered the inaugural L. Randolph Lowry Lecture at the Southern California Mediators’ Association Annual Meeting in November, 2005. The lecture was entitled "The Absolute Mediator”. She also delivered the Stephen Weiss Memorial Lecture at Parsons The New School for Design in February 2006. The lecture was entitled “Successful Negotiation: How Gender and Cultural Differences Affect the Negotiation Process”.
Prior to joining Chartis, she was associated with JAMS- “The Resolution Experts” from 1999 to November 2003 where she started as Vice-President for their East Central Region and also was responsible for the creation and execution of the professional development and training plan for panelists and associates nationwide. For 17 years prior to her association with JAMS, she was Vice President and Director of the Dispute Resolution Department for the National Association of Securities Dealers (now FINRA). As head of the Dispute Resolution Program she was responsible for the administration of securities arbitration and mediation cases nationwide.
Ms. Masucci has extensive experience as an adjunct or visiting law professor teaching numerous courses and programs including: a Mediation Clinic at New York Law School in the Fall 2004; Director of the Securities Arbitration Clinic at Brooklyn Law School during the 2003-4 academic year; Securities and Market Regulation seminar at Brooklyn Law School from 1998 to 2002; and she taught a segment in Securities Arbitration for the ADR Certificate Program at Hamline Law School’s Dispute Resolution Institute.
Ms. Masucci is a member of the Board of Editors for the Securities Arbitration Commentator and the Journal of Investment Compliance.
She is former Chair of the Arbitration Committee for the New York City Bar Association and currently serves on their Executive Committee. She is a member of the Insurance Committee and the Executive Committee for the International Institute for Conflict Prevention and Resolution. She is a Board member for Access ADR. She is a member of the American Bar Association’s (ABA) Dispute Resolution Section, Litigation Section and Business Law Section. She is Chair Elect and a Council Member for the ABA’s Dispute Resolution Section.
