The Association for Conflict Resolution
of Greater New York
The CUNY Dispute Resolution Center at John Jay College
NYC-DR Roundtable Breakfast
MANAGING TEAMS COLLABORATIVELY:
TOOLS FOR CONFLICT RESOLVERS
DIAN KILLIAN, PhD
How can we use our skills as conflict resolvers to foster greater collaboration and effectiveness in the workplace, especially in how managers work with others? Hear about some common blocks that organizations and managers face and how specific collaborative skills (based on conflict resolution practices) can make a key difference, resolving specific issues and creating a more effective work place for everyone, with imroved morale and greater buy-in, accountability and trust.
Dian Killian, PhD, is a Certified Trainer with the international Center for Nonviolent Communication, a certified life coach (a graduate of the Coaching for Transformation program) and author of two books,Urban Empathy: True Life Adventures of Compassion on the Streets of NY, and Connecting across Differences: How to Connect with Anyone, Anytime, Anywhere, (now in its third edition, and in German). Founder and former director of the Center for Collaborative Communication, she now offers coaching and training via her company, Work Collaboratively, to diverse organizations from small and large NGOs to multinational and Fortune 100 companies. She also leads the annual East Coast Women’s Retreat and has regularly offered public programming at Kripalu, the 92nd St Y, Omega, the NY Open Center, NVC Academy, and in the Bahamas and Europe. Learn more and join her blog post, podcast, and mailing list at www.workcollaboratively.com.